Latest Updates - COVID-19

Update: 7th April, 2020

COVID-19 Statement

Dear Customers,
We sincerely hope that you, your families and colleagues are keeping safe and well during these difficult and unprecedented times.
At Telenco UK, we take the health and safety of our employees, customers and the wider public seriously.
We want to reassure you that Telenco UK is closely following all Government and Public Health England directives, and in light of the recent developments and advice, we have implemented robust safeguarding measures to protect our staff and customers, while ensuring business continuity. Our Emergency Work Plan was activated last Thursday 19th March 2020.

  • All office staff are working from their homes and are available on our office number 01793 848 123 and on their emails.

  • Our tester and cords production line is now closed.

  • Corporate meetings and gatherings have been temporarily suspended.

  • Our warehouse staff have started to work in small teams and separate shifts, ensuring the teams do not meet.

  • All members of the warehouse practice social distancing and work from different areas of the warehouse.

  • All warehouse staff have received appropriate training and have been issued with PPE, hand sanitisers and anti-bacterial wipes.

  • Our warehouse and offices have been closed for public.

  • Next day delivery and same day collections are in place but signing for goods has been temporarily suspended.

  • All parcels delivered or ready for collection are left in designated areas to ensure social distancing.

  • Our offices, warehouse and shared equipment are sanitised daily.

  • None of our staff use public transport while traveling to work.

  • Business continuity plans and specific health and safety plans have been issued.

Telenco UK is open for business as usual and we will continue to serve you, our much valued customers, offering our service and products you need to continue your important work, until further notice.

Our opening hours remain 8am to 5pm, Monday to Friday.
We thank you for your great support and understanding in these unprecedented times. 
Take care and stay safe.
The Telenco UK Team